{"id":16403,"date":"2026-07-12T10:33:44","date_gmt":"2026-07-12T08:33:44","guid":{"rendered":"https:\/\/3r-industries.com\/produits\/testmotion-doli-software-support-troubleshooting-retrofit\/"},"modified":"2026-07-12T10:33:44","modified_gmt":"2026-07-12T08:33:44","slug":"testmotion-doli-software-support-troubleshooting-retrofit","status":"publish","type":"produits","link":"https:\/\/3r-industries.com\/en\/produits\/testmotion-doli-software-support-troubleshooting-retrofit\/","title":{"rendered":"Test&Motion Doli software support – Troubleshooting & Retrofit"},"content":{"rendered":"

Our services: troubleshooting, support, retrofit<\/h2>\n\n\n\n\n
\n

Troubleshooting and diagnostics<\/strong><\/h3>\n<\/td>\n

\n

Technical support<\/strong><\/h3>\n<\/td>\n

\n

Retrofit study to our Synt’X software<\/strong><\/h3>\n<\/td>\n<\/tr>\n

We work on:<\/p>\n
    \n
  • controller \/ PC communication failure<\/li>\n
  • software loading errors<\/li>\n
  • calibration losses<\/li>\n
  • acquisition or control issues<\/li>\n
  • system incompatibilities (Windows updates, drivers, acquisition cards)<\/li>\n<\/ul>\n<\/td>\n
We provide:<\/p>\n
    \n
  • remote support<\/li>\n
  • on-site intervention<\/li>\n
  • test reconfiguration assistance<\/li>\n
  • operator training<\/li>\n
  • test database backup and security<\/li>\n<\/ul>\n<\/td>\n
Our softwareSynt’X<\/strong><\/span><\/a>enables:<\/p>\n
    \n
  • replacement of the existing control system<\/li>\n
  • user interface modernization<\/li>\n
  • improved acquisition accuracy<\/li>\n
  • compatibility with existing sensors (subject to study)<\/li>\n
  • a scalable and maintainable architecture<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Test&Motion to Synt’X software retrofit<\/h2>\n

    When Test&Motion support is no longer provided, the risk is not only technical, it becomes strategic:<\/p>\n

      \n
    • extended machine downtime<\/li>\n
    • inability to evolve<\/li>\n
    • difficulty maintaining regulatory compliance<\/li>\n
    • dependence on a frozen system.<\/li>\n<\/ul>\n

      Retrofitting to Synt’X enables you to keep your machine’s mechanical frame while completely replacing the control system and control software.<\/p>\n

      You thus benefit from a modern system, maintained by a French manufacturer, capable of evolving with your needs.\"retrofit<\/p>\n

      What are the advantages of our software?<\/h3>\n

      Our Synt’X testing management software integrates numerous advanced functions:<\/p>\n

        \n
      • Load control<\/li>\n
      • Displacement control<\/li>\n
      • Strain control<\/li>\n
      • Complex cycle management<\/li>\n
      • Integrated standards library<\/li>\n
      • Extended compatibility with existing extensometers and sensors<\/li>\n<\/ul>\n

        Unlike simple troubleshooting, retrofit provides long-term security for your laboratory:<\/u><\/strong>\u2714 new and maintainable electronics<\/p>\n

        \u2714 scalable software with regular updates<\/p>\n

        \u2714 spare parts available through after-sales service<\/p>\n

        \u2714 long-term technical support<\/p>\n","protected":false},"excerpt":{"rendered":"

        Our services: troubleshooting, support, retrofit Troubleshooting and diagnostics Technical support Retrofit study to our Synt’X software We work on: controller \/ PC communication failure software loading errors calibration losses acquisition or control issues system incompatibilities (Windows updates, drivers, acquisition cards) We provide: remote support on-site intervention test reconfiguration assistance operator training test database backup and […]<\/p>\n","protected":false},"author":1,"featured_media":4555,"template":"","meta":{"description-courte":"

        Are you using the Test&Motion software developed by DOLI to control your testing machine?<\/p>\n

        Following the discontinuation of historical support<\/strong>, many laboratories find themselves without reliable technical assistance.<\/p>\n

        3R intervenes to secure your tests and guarantee the continuity of your equipment.<\/p>\n","galerie_produit":["4556","4557","4558"],"force_d039essai":"","fiche_technique_pdf":"","benefice_client":"

        Test&Motion Doli support enables diagnosing, troubleshooting and upgrading your existing systems to extend their service life and guarantee the continuity of your tests.<\/p>\n","video_youtube":"https:\/\/youtu.be\/j8x4Psz5_Oc?si=7Ngfna3SL3APgxXV","label-produit":{"Made in France":"false"},"faq_produit":[],"ordre_affichage":"999","origin_site":"3RLABO","origin_id":"28019","origin_cat1":"G\u00e9nie M\u00e9canique","origin_cat2":"Modernisation 3R","origin_cat3":"","applications":"","footnotes":""},"univers":[],"marque":[494],"type-contenu":[509],"type-industrie":[],"materiaux":[],"normes":[],"type-essai":[],"categorie_produit":[589],"class_list":["post-16403","produits","type-produits","status-publish","has-post-thumbnail","hentry","marque-3r-en","type-contenu-product","categorie_produit-maintenance-retrofit"],"_links":{"self":[{"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/produits\/16403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/produits"}],"about":[{"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/types\/produits"}],"author":[{"embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/produits\/16403\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/media\/4555"}],"wp:attachment":[{"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/media?parent=16403"}],"wp:term":[{"taxonomy":"univers","embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/univers?post=16403"},{"taxonomy":"marque","embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/marque?post=16403"},{"taxonomy":"type-contenu","embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/type-contenu?post=16403"},{"taxonomy":"type-industrie","embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/type-industrie?post=16403"},{"taxonomy":"materiaux","embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/materiaux?post=16403"},{"taxonomy":"normes","embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/normes?post=16403"},{"taxonomy":"type-essai","embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/type-essai?post=16403"},{"taxonomy":"categorie_produit","embeddable":true,"href":"https:\/\/3r-industries.com\/en\/wp-json\/wp\/v2\/categorie_produit?post=16403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}